Admin & Customer Support Specialist - Flexible Hours

Southern Tire Mart; Kennesaw (GA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Southern Tire Mart is seeking a customer-focused team member to handle incoming calls, process orders in the POS system, and support logistics and billing inquiries. You will maintain organized records and assist with administrative tasks while upholding company policies and safety standards.

The role emphasizes clear communication with customers, coworkers, and corporate staff, with flexibility to adapt to a busy environment and ensure excellent service across all touchpoints.

Qualifications

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Customer service

Accounts payable/receivable

Logistics

Verbal and written communication

Multitasking

Education

High school diploma or GED

Tools

POS system

Job description

Southern Tire Mart is seeking a customer-focused team member to handle incoming calls, process orders in the POS system, and support logistics and billing inquiries. You will maintain organized records and assist with administrative tasks while upholding company policies and safety standards.

The role emphasizes clear communication with customers, coworkers, and corporate staff, with flexibility to adapt to a busy environment and ensure excellent service across all touchpoints.