Store Admin & Customer Support (Flexible Hours)

Southern Tire Mart; Ruther Glen (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Southern Tire Mart is seeking a customer service-oriented team member in Virginia. You will answer calls, help customers and coworkers, and use the POS system to process orders. The role includes supporting logistics, handling billing questions, and maintaining orderly records.

Strong communication, multitasking, and basic computer skills are essential. Flexibility for evenings, weekends, and holidays is required to ensure smooth operations and excellent service standard.

Qualifications

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Communication skills

Multitasking

POS experience

Computer skills

Flex hours

Customer service

Education

High school diploma or GED

Tools

POS system

Job description

Southern Tire Mart is seeking a customer service-oriented team member in Virginia. You will answer calls, help customers and coworkers, and use the POS system to process orders. The role includes supporting logistics, handling billing questions, and maintaining orderly records.

Strong communication, multitasking, and basic computer skills are essential. Flexibility for evenings, weekends, and holidays is required to ensure smooth operations and excellent service standard.