Administrative Assistant — Customer Service & Logistics

Southern Tire Mart, LLC; Sacramento (CA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Southern Tire Mart, LLC is seeking a customer service oriented administrator to answer calls, assist with orders in the POS system, and support logistics and billing inquiries. You will maintain organized records and help the office team with daily tasks while upholding company policies and safety standards.

The role requires strong communication, basic computer skills, and flexibility to work evenings, weekends, or holidays as needed in a busy environment.

Qualifications

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.
• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime maybe required.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Job description

Southern Tire Mart, LLC is seeking a customer service oriented administrator to answer calls, assist with orders in the POS system, and support logistics and billing inquiries. You will maintain organized records and help the office team with daily tasks while upholding company policies and safety standards.

The role requires strong communication, basic computer skills, and flexibility to work evenings, weekends, or holidays as needed in a busy environment.