Administrative Assistant – Customer Support & Admin Ops

Southern Tire Mart; Laurel (MS); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Resumo da oferta

Southern Tire Mart in Laurel, MS is seeking a Customer Service Associate to answer incoming calls and provide excellent service, while using the POS to locate and process customer orders.

You will assist with billing inquiries, logistics, and office tasks, and maintain accurate records of customer interactions. This role requires strong communication and the ability to multitask in a fast-paced environment. This role offers benefits including health insurance, 401(k), and PTO.

Qualificações

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.

Responsabilidades

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Conhecimentos

Customer service

Accounts payable/receivable

Logistics experience

Formação académica

High school diploma or GED

Ferramentas

POS system

Descrição da oferta de emprego

Southern Tire Mart in Laurel, MS is seeking a Customer Service Associate to answer incoming calls and provide excellent service, while using the POS to locate and process customer orders.

You will assist with billing inquiries, logistics, and office tasks, and maintain accurate records of customer interactions. This role requires strong communication and the ability to multitask in a fast-paced environment. This role offers benefits including health insurance, 401(k), and PTO.