Storage Customer Service Specialist – Part-Time

U-Haul International, Inc.; Hanover (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul International, Inc. is seeking a Storage Customer Service Representative in Hanover, MA. You will work with a team to assist customers, show storage units, explain rental terms, and ensure units are clean and ready for new customers.

The role emphasizes excellent communication and the ability to handle weekend and holiday shifts, with on-the-job education through U-Haul University and opportunities to grow within the company.

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul International, Inc. is seeking a Storage Customer Service Representative in Hanover, MA. You will work with a team to assist customers, show storage units, explain rental terms, and ensure units are clean and ready for new customers.

The role emphasizes excellent communication and the ability to handle weekend and holiday shifts, with on-the-job education through U-Haul University and opportunities to grow within the company.