Storage Customer Service Pro — Start Today, Get Paid

U-Haul; Hanover (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Storage Customer Service Representative in Hanover, MA. You will be the face of our service team, helping customers with storage unit tours, rental agreements, and equipment dispatch and return using current technology.

Compensation ranges from $15.00 to $16.00 per hour, with opportunities for on-the-job education. The role requires a valid driver's license, strong communication, and weekend/holiday availability.

Qualifications

• Driver's license and clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms, and prepare contracts.
• Perform routine property cleanup and minor repairs.
• Keep vacant units clean, dry, secure, and ready for new customers.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Driver's license

Excellent communication

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Hanover, MA. You will be the face of our service team, helping customers with storage unit tours, rental agreements, and equipment dispatch and return using current technology.

Compensation ranges from $15.00 to $16.00 per hour, with opportunities for on-the-job education. The role requires a valid driver's license, strong communication, and weekend/holiday availability.