Customer Service Specialist — Equipment & Dispatch Tech

U-Haul; Hanover (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

401(k) Savings Plan

ESOP

Gym reimbursement

Job summary

U‑Haul is seeking a Customer Service Representative in Hanover, MA. The role involves assisting customers, managing rentals with U‑Scan technology, and ensuring equipment is ready for use. It offers on‑the‑job education and a path for advancement.

Compensation is hourly, with a supportive team and comprehensive benefits for eligible employees. Local candidates prepared for physical duties and a fast-paced environment are encouraged to apply.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is required.
• Must be legally authorized to work in the U.S. and not require sponsorship.

Responsibilities

• Assist customers inside and outside a U‑Haul center with products and services.
• Use U‑Scan technology to manage rentals and inventory.
• Move and hook up trucks and trailers; inspect and maintain equipment.
• Prepare rental invoices and accept equipment returned from rental.
• Provide helpful information and education about products and services.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U‑Haul is seeking a Customer Service Representative in Hanover, MA. The role involves assisting customers, managing rentals with U‑Scan technology, and ensuring equipment is ready for use. It offers on‑the‑job education and a path for advancement.

Compensation is hourly, with a supportive team and comprehensive benefits for eligible employees. Local candidates prepared for physical duties and a fast-paced environment are encouraged to apply.