Storage Customer Service Pro - Part Time

U-Haul International, Inc.; Pasadena (TX); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Advancement opportunities

Mindset App Reimbursement

Health insurance

Paid holidays

Vacation and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Employee discounts

401(k) Savings Plan

ESOP

24-hour physician for kids

Business travel insurance

You Matter EAP

Identity Theft Protection

Critical Illness Insurance

SmartDollar Program

Job summary

U-Haul International, Inc. is seeking a friendly Storage Customer Service Representative in Pasadena, TX. This part-time role involves assisting customers, showing units, processing contracts, and supporting the site manager with daily operations. No heavy lifting required beyond stated safety guidelines.

Ideal candidates are people-oriented, comfortable with basic technology, and willing to work weekends/holidays. Company benefits and on-the-job education are provided where eligible.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Comfort using phones and basic tech tools.

Responsibilities

• Assist site manager with daily facility operations.
• Answer phone inquiries from customers and prospects.
• Show storage units and explain rental terms.
• Prepare and process rental contracts.
• Keep vacant units clean, dry, secure and ready for new customers.
• Participate in ongoing U-Haul education and training.

Skills

Customer service

Communication

Phone etiquette

Tools

POS/booking system

Job description

U-Haul International, Inc. is seeking a friendly Storage Customer Service Representative in Pasadena, TX. This part-time role involves assisting customers, showing units, processing contracts, and supporting the site manager with daily operations. No heavy lifting required beyond stated safety guidelines.

Ideal candidates are people-oriented, comfortable with basic technology, and willing to work weekends/holidays. Company benefits and on-the-job education are provided where eligible.