Storage Customer Service Pro — Help Guests, Manage Units

U-Haul; Cypress (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

401(k)

ESOP

Job summary

U-Haul is hiring a Storage Customer Service Representative in Cypress, TX. You will be on site, assisting customers, showing storage units, explaining rental terms, and coordinating with the site manager on operations. The role includes maintaining units, performing minor repairs, and participating in ongoing training.

Excellent communication and a valid driver's license are required, with availability on weekends and holidays. U-Haul offers a benefits program and opportunities for advancement.

Qualifications

• Driver's license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms and prepare contracts.
• Perform general routine property cleanup and minor repairs.
• Ensure vacant units are clean, dry, secure and ready for new customers.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Driver's license

Excellent communication

Weekend/holiday availability

Job description

U-Haul is hiring a Storage Customer Service Representative in Cypress, TX. You will be on site, assisting customers, showing storage units, explaining rental terms, and coordinating with the site manager on operations. The role includes maintaining units, performing minor repairs, and participating in ongoing training.

Excellent communication and a valid driver's license are required, with availability on weekends and holidays. U-Haul offers a benefits program and opportunities for advancement.