Storage Customer Service & Operations Specialist

U-Haul; Hidalgo (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Job summary

U-Haul is seeking a Storage Customer Service Representative in Texas to be the friendly face of our storage facilities. You will assist customers, show storage units, explain rental terms, and prepare rental contracts while keeping the site neat and secure.

You’ll support the site manager with facility operations, answer inquiries, and participate in ongoing U-Haul training. The role requires weekend and holiday availability and a valid driver’s license; we offer on-the-job education and

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Storage Customer Service Representative in Texas to be the friendly face of our storage facilities. You will assist customers, show storage units, explain rental terms, and prepare rental contracts while keeping the site neat and secure.

You’ll support the site manager with facility operations, answer inquiries, and participate in ongoing U-Haul training. The role requires weekend and holiday availability and a valid driver’s license; we offer on-the-job education and