Storage Customer Service Associate — On-the-Job Training

U-Haul; Houston (TX); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Gym reimbursement

Mindset app reimbursement

Job summary

U-Haul is seeking a Storage Customer Service Representative in Houston to assist customers, show storage units, and explain rental terms. The role involves supporting the site manager, performing general upkeep, and participating in U-Haul University training.

On-site position with opportunities for advancement and a focus on customer service excellence. The role requires a valid driver's license, strong communication, and weekend/holiday availability, with the potential for additional bonuses

Qualifications

• Driver's license required and clean driving record.
• Excellent communication skills.
• Weekend and holiday availability.

Responsibilities

• Assist customers by answering inquiries and showing storage units.
• Explain rental terms and prepare contracts.
• Support site manager with facility operations and maintenance.
• Ensure units are clean, dry, secure, and ready for new customers.
• Participate in U-Haul education through U-Haul University.
• Perform general cleanup and minor repairs.

Skills

Driver's license

Communication skills

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Houston to assist customers, show storage units, and explain rental terms. The role involves supporting the site manager, performing general upkeep, and participating in U-Haul University training.

On-site position with opportunities for advancement and a focus on customer service excellence. The role requires a valid driver's license, strong communication, and weekend/holiday availability, with the potential for additional bonuses