Stocking Supervisor: Lead Teams, Optimize Displays

Whole Foods Market; Dedham (MA); On-site; USD 24,000 - 42,000; Full time

Job summary

Whole Foods Market is seeking a Stock Crew Supervisor to assist with scheduling and supervising the Stock Crew and to maintain strong department flow. You will support the Team Leader, Associate Team Leaders and Order Writers to ensure smooth operation and a positive company image through courteous, friendly service to customers and Team Members.

The role requires lifting up to 50 pounds, a flexible schedule including nights, weekends and holidays, and at least 12 months of retail experience.

Qualifications

• 12+ months retail experience.

Responsibilities

• Effectively supervises and delegates tasks based on the needs of the department.
• Works with leadership to resolve team concerns or issues.
• Responds to customer and Team Member needs and concerns.
• Assists in sorting and stocking processes for at least 75% of the scheduled shift.
• Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required.
• Assists in tracking the productivity of the stocking crew utilizing the case count tracker.
• Opens and closes department according to established procedures.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Leadership

Team training

Time management

Customer relations

Product knowledge

Regulatory knowledge

Decision making

MS Office

Tools

Microsoft Office

Job description

Whole Foods Market is seeking a Stock Crew Supervisor to assist with scheduling and supervising the Stock Crew and to maintain strong department flow. You will support the Team Leader, Associate Team Leaders and Order Writers to ensure smooth operation and a positive company image through courteous, friendly service to customers and Team Members.

The role requires lifting up to 50 pounds, a flexible schedule including nights, weekends and holidays, and at least 12 months of retail experience.