Stock & Customer Experience Specialist

Michaels; Norridge (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Norridge, IL is hiring a Store Associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unload, stocking, and planograms to keep the store well merchandised and in stock.

We also support Omni channel processes like BOPIS and SFS and promote the Rewards program. The role requires 16+ years old and offers benefits such as employee discounts and comprehensive coverage where eligible.

Qualifications

• Retail or customer service experience preferred.
• Basic math and cash handling skills.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes, including Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking and planogram (POG) processes.

Skills

Customer service

Cash handling

Job description

Michaels in Norridge, IL is hiring a Store Associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unload, stocking, and planograms to keep the store well merchandised and in stock.

We also support Omni channel processes like BOPIS and SFS and promote the Rewards program. The role requires 16+ years old and offers benefits such as employee discounts and comprehensive coverage where eligible.