Stewarding Assistant Manager: Elevate Guest Service

Hard Rock Hotel Cancun; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking an Assistant Manager – Stewarding to oversee back-of-house cleaning operations and ensure top-notch guest service. You will help create schedules, supervise staff, and maintain high standards under the Manager of Stewarding.

The role requires a High School Diploma or equivalent and 2–3 years of supervisory experience in housekeeping or janitorial services; an Associate’s Degree is preferred.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years supervisory experience in housekeeping, custodial, or janitorial roles.
• Associate’s Degree preferred but not required.

Responsibilities

• Create work schedules and assign cleaning projects to meet standards.
• Coach, counsel, and motivate staff; assist in hiring and training.

Skills

Guest service

Team leadership

Scheduling

Communication

Education

High School Diploma or equivalent

Associate’s Degree (preferred)

Tools

Typewriter

10-key

Computer skills

Job description

Hard Rock Casino Cincinnati is seeking an Assistant Manager – Stewarding to oversee back-of-house cleaning operations and ensure top-notch guest service. You will help create schedules, supervise staff, and maintain high standards under the Manager of Stewarding.

The role requires a High School Diploma or equivalent and 2–3 years of supervisory experience in housekeeping or janitorial services; an Associate’s Degree is preferred.