Guest-Experience Stewarding Supervisor

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Hard Rock Casino Cincinnati is looking for a Housekeeping Supervisor responsible for smooth operations and guest service excellence. The role entails supervising housekeeping staff, managing schedules, and conducting evaluations.

Candidates should possess an Associate’s Degree or equivalent experience with 1-3 years of supervisory experience in housekeeping. Key responsibilities also include maintaining guest relations and conducting property inspections to ensure adherence to standards.

Qualifications

• 1-3 years of experience supervising housekeeping staff.
• Ability to prepare work schedules and conduct evaluations.
• Knowledge of regulatory requirements and supervisory duties.

Responsibilities

• Oversee housekeeping operations and guest service.
• Build and maintain guest relations.
• Conduct property inspections for compliance.

Skills

Leadership skills

Interpersonal skills

Communication skills

Education

Associate’s Degree or equivalent experience

Job description

Hard Rock Casino Cincinnati is looking for a Housekeeping Supervisor responsible for smooth operations and guest service excellence. The role entails supervising housekeeping staff, managing schedules, and conducting evaluations.

Candidates should possess an Associate’s Degree or equivalent experience with 1-3 years of supervisory experience in housekeeping. Key responsibilities also include maintaining guest relations and conducting property inspections to ensure adherence to standards.