State Park 911 Dispatcher — Calm, Critical-Call Expert

County Emergency Communications; Homeland Park (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications seeks 911 Emergency Dispatchers for opportunities at State Park, SC. Responsibilities include handling emergency and nonemergency calls, confirming details, and coordinating responders while efficiently using multiple communication systems.

Ideal candidates possess calm communication under pressure, strong listening skills, and accurate data entry. Typical shifts may include overnight, weekends, holidays, and overtime depending on staffing and demand.

Qualifications

• High school diploma or equivalent is commonly required.
• Some agencies seek experience or current certifications in emergency communications.
• Strong typing, listening, and calm communication under pressure are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details, and assess safety concerns.
• Enter incident information into CAD and dispatch responders as needed.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing fast

Active listening

Clear speech

Multitasking

Education

High School diploma

Tools

CAD systems

Radio communications

Job description

County Emergency Communications seeks 911 Emergency Dispatchers for opportunities at State Park, SC. Responsibilities include handling emergency and nonemergency calls, confirming details, and coordinating responders while efficiently using multiple communication systems.

Ideal candidates possess calm communication under pressure, strong listening skills, and accurate data entry. Typical shifts may include overnight, weekends, holidays, and overtime depending on staffing and demand.