Calm-Under-Pressure 911 Dispatcher | Rapid Response

911 Emergency Communications; Georgetown (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

911 Emergency Communications in Una, SC, seeks dispatchers to connect people needing urgent help with police, fire, and EMS resources. You will receive calls, confirm incident locations, and coordinate responders according to agency procedures.

Careful, calm communication is essential as you manage multiple systems and document evolving circumstances. Required duties include typing, information triage, and accurate record-keeping in a fast-paced environment.

Qualifications

• High school diploma or recognized equivalency is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing speed

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Una, SC, seeks dispatchers to connect people needing urgent help with police, fire, and EMS resources. You will receive calls, confirm incident locations, and coordinate responders according to agency procedures.

Careful, calm communication is essential as you manage multiple systems and document evolving circumstances. Required duties include typing, information triage, and accurate record-keeping in a fast-paced environment.