911 Emergency Dispatcher — Calm, Critical-Response Operator

911 Emergency Communications; Port Royal (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications is seeking a dispatcher for Parris Island, SC. The role involves handling emergency and nonemergency calls, confirming incident details, and coordinating police, fire, or EMS resources per agency procedures.

Ideal candidates have a high school diploma, excel at calm, precise communication, and possess basic computer skills. Expect variable shifts, including nights, weekends, and overtime, with ongoing training and certification as required.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Certification/testing scores, experience, and training deadlines defined by official vacancy announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Radio/phone equipment

Job description

911 Emergency Communications is seeking a dispatcher for Parris Island, SC. The role involves handling emergency and nonemergency calls, confirming incident details, and coordinating police, fire, or EMS resources per agency procedures.

Ideal candidates have a high school diploma, excel at calm, precise communication, and possess basic computer skills. Expect variable shifts, including nights, weekends, and overtime, with ongoing training and certification as required.