Public Safety Dispatcher: Rotating Shifts & EMS Dispatch

Public Safety Dispatch Network; Homeland Park (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network is seeking a Public Safety Dispatcher/Telecommunicator for State Park assignments in South Carolina. The role involves handling emergency and nonemergency requests, verifying locations, and using CAD, telephone, mapping, and radio systems to coordinate responses.

A high school diploma or equivalent is commonly required, with duties including active listening and clear communication while switching between tasks. Training and certifications vary by jurisdiction.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD/Computer-aided dispatch

Telephone systems

Mapping software

Radio systems

Job description

Public Safety Dispatch Network is seeking a Public Safety Dispatcher/Telecommunicator for State Park assignments in South Carolina. The role involves handling emergency and nonemergency requests, verifying locations, and using CAD, telephone, mapping, and radio systems to coordinate responses.

A high school diploma or equivalent is commonly required, with duties including active listening and clear communication while switching between tasks. Training and certifications vary by jurisdiction.