State Education SaaS Success Lead (Remote)

Level Data; Kalamazoo (MI); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Meaningful Impact

Collaborative Culture

Professional Growth

Flexible Work Environment

Job summary

Level Data in Kalamazoo, Michigan is seeking a Senior Customer Success Manager for State Implementations to enhance educational success through data quality. In this pivotal role, you will manage projects driving data excellence and focus on retaining and expanding relationships with clients.

The ideal candidate has a Bachelor's degree and a proven track record in SaaS implementation and client success metrics. Join a collaborative culture that values teamwork and professional growth, with a flexible work environment.

Qualifications

• Bachelor's degree in a relevant field (Education, Data Science, Business, etc.).
• Proven track record of achieving GRR and NRR targets.
• Experience working with state-level education systems.
• Familiarity with SaaS implementation processes.

Responsibilities

• Project managing and driving data excellence in State Implementations.
• Retain and expand relationships with clients.
• Lead complex implementations in a SaaS environment.

Skills

Delivering Gross Retention Rate (GRR)

Delivering Net Revenue Retention (NRR)

Experience in SaaS implementation

Project management skills

Collaborative environment skills

Education

Bachelor's degree in relevant field

Job description

Level Data in Kalamazoo, Michigan is seeking a Senior Customer Success Manager for State Implementations to enhance educational success through data quality. In this pivotal role, you will manage projects driving data excellence and focus on retaining and expanding relationships with clients.

The ideal candidate has a Bachelor's degree and a proven track record in SaaS implementation and client success metrics. Join a collaborative culture that values teamwork and professional growth, with a flexible work environment.