Senior Customer Success Manager (Fully Remote)

PowerSchool; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

PowerSchool is a leading provider of K-12 education technology cloud software, serving school districts with mission-critical solutions. We are seeking a trusted advisor in customer success to align strategic goals with our solutions and drive adoption and renewal readiness.

You will co-lead executive business reviews, monitor customer health, and collaborate with cross-functional teams to realize value for our clients and maximize renewal potential.

Qualifications

• 5+ years in Customer Success, SaaS experience.
• Strong CRM skills and executive communication.
• Experience driving adoption, value realization, and renewal readiness.

Responsibilities

• Drive adoption, value realization, and renewal readiness.
• Co-lead EBRs and manage customer health.

Skills

Customer Success

CRM proficiency

Executive communication

Tools

Salesforce

Job description

• Trusted advisor and value orchestrator for customer success.
• Align strategic goals with PowerSchool solutions.

Responsibilities:

• Drive adoption, value realization, and renewal readiness.
• Co-lead EBRs and manage customer health.

Qualifications:

• 5+ years in Customer Success, SaaS experience.
• Strong CRM skills and executive communication.

Compensation:

PowerSchool

PowerSchool is a leading provider of K-12 education technology cloud software, supporting school districts with mission-critical solutions. The company promotes a diverse, inclusive culture that empowers employees to deliver best-in-class results for customers.