Startup Support Specialist - LLC Formation (Onsite Reno)

Inc Authority

United States

On-site

USD 31,000 - 37,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental, Vision Insurance
401k with matching
Paid Time Off
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short-Term/Long-Term Disability
Fertility benefits
Mental Health support
One Medical

Job summary

Inc Authority is seeking a Customer Service Agent to assist business owners with LLC formation and startup consulting. Youll be the first contact, answering questions and guiding clients to the best solutions to launch and grow their business.

This onsite role in Reno, NV requires strong communication, CRM skills, and a client-first mindset. The position offers comprehensive benefits and opportunities for growth within the company.

Qualifications

  • Excellent phone communication skills.
  • At least 1 year of experience in a client facing position.
  • Ability to read and write Spanish (preferred).
  • Ability to navigate a CRM system and use a headset.
  • Basic computer skills: typing and MS Office.
  • Professional, career-minded professional with a can-do attitude.
  • Professional appearance and demeanor.

Responsibilities

  • Advise business owners about services and provide customized solutions.
  • Demonstrate knowledge of Inc Authority products and services to identify customer needs.
  • Assist with startup consultation to increase customer satisfaction.
  • Communicate professionally with customers and internal teams.
  • Maintain accurate records of daily activity and customer contact.

Skills

Phone communication
Client-facing experience
Spanish language
CRM proficiency
MS Office
Positive attitude
Professional appearance
Team player

Education

No formal degree required

Tools

CRM System
Headset
Microsoft Office

Job description

Inc Authority is seeking a Customer Service Agent to assist business owners with LLC formation and startup consulting. Youll be the first contact, answering questions and guiding clients to the best solutions to launch and grow their business.

This onsite role in Reno, NV requires strong communication, CRM skills, and a client-first mindset. The position offers comprehensive benefits and opportunities for growth within the company.

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