Startup Support Specialist - LLC Formation (Onsite Reno)

Inc Authority; United States; On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short-Term/Long-Term Disability

Fertility benefits

Mental Health support

One Medical

Job summary

Inc Authority is seeking a Customer Service Agent to assist business owners with LLC formation and startup consulting. Youll be the first contact, answering questions and guiding clients to the best solutions to launch and grow their business.

This onsite role in Reno, NV requires strong communication, CRM skills, and a client-first mindset. The position offers comprehensive benefits and opportunities for growth within the company.

Qualifications

• Excellent phone communication skills.
• At least 1 year of experience in a client facing position.
• Ability to read and write Spanish (preferred).
• Ability to navigate a CRM system and use a headset.
• Basic computer skills: typing and MS Office.
• Professional, career-minded professional with a can-do attitude.
• Professional appearance and demeanor.

Responsibilities

• Advise business owners about services and provide customized solutions.
• Demonstrate knowledge of Inc Authority products and services to identify customer needs.
• Assist with startup consultation to increase customer satisfaction.
• Communicate professionally with customers and internal teams.
• Maintain accurate records of daily activity and customer contact.

Skills

Phone communication

Client-facing experience

Spanish language

CRM proficiency

MS Office

Positive attitude

Professional appearance

Team player

Education

No formal degree required

Tools

CRM System

Headset

Microsoft Office

Job description

Inc Authority is seeking a Customer Service Agent to assist business owners with LLC formation and startup consulting. Youll be the first contact, answering questions and guiding clients to the best solutions to launch and grow their business.

This onsite role in Reno, NV requires strong communication, CRM skills, and a client-first mindset. The position offers comprehensive benefits and opportunities for growth within the company.