Staffing & Scheduling Administrator

Elior Group; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Elior North America is seeking a Staffing Administrator to support daily staffing operations across events in New York. You will manage communications, maintain personnel records in NOWSTA, and ensure rosters are prepared and distributed at least 48 hours before each event.

This role requires confidentiality, accuracy, and timely coordination with managers and departments. Ideal candidates will have strong organizational skills, excellent written and verbal communication, and proficiency in

Qualifications

• Experience in administrative roles, staffing, HR, payroll, or hospitality preferred.
• Proficiency with NOWSTA or similar scheduling systems is a plus.
• Strong attention to detail and confidentiality is essential.

Responsibilities

• Handle staffing hotline call-outs and notify managers.
• Monitor staffing inbox and route inquiries to the right people.
• Prepare and distribute staffing rosters at least 48 hours before events.
• Update rosters and transfer records as changes occur.
• Maintain accurate employee profiles in NOWSTA.
• Record approved pay rate changes with effective dates.
• Document employee training completions in the system.
• Calculate labor transfers based on hours and rates.
• Keep transfer tracking documents updated and complete transfers for submission.
• Maintain organized staffing records and spreadsheets.
• Coordinate with Staffing, HR, Payroll, and Operations to resolve discrepancies.
• Handle confidential employee information professionally and meet deadlines.

Skills

Strong organizational skills

Excellent written and verbal comms

Ability to manage multiple priorities

Flexibility to work evenings weekends

Tools

Microsoft Office (Outlook, Excel)

NOWSTA or similar scheduling system

Job description

Elior North America is seeking a Staffing Administrator to support daily staffing operations across events in New York. You will manage communications, maintain personnel records in NOWSTA, and ensure rosters are prepared and distributed at least 48 hours before each event.

This role requires confidentiality, accuracy, and timely coordination with managers and departments. Ideal candidates will have strong organizational skills, excellent written and verbal communication, and proficiency in