Staffing Coordinator

Elior North America; New York (NY); Sur place; USD 52 000 - 64 000; Plein temps

Résumé du poste

Elior North America is seeking a Staffing Administrator to support daily staffing operations across events in New York. You will manage communications, maintain personnel records in NOWSTA, and ensure rosters are prepared and distributed at least 48 hours before each event.

This role requires confidentiality, accuracy, and timely coordination with managers and departments. Ideal candidates will have strong organizational skills, excellent written and verbal communication, and proficiency in

Qualifications

• Experience in administrative roles, staffing, HR, payroll, or hospitality preferred.
• Proficiency with NOWSTA or similar scheduling systems is a plus.
• Strong attention to detail and confidentiality is essential.

Responsabilités

• Handle staffing hotline call-outs and notify managers.
• Monitor staffing inbox and route inquiries to the right people.
• Prepare and distribute staffing rosters at least 48 hours before events.
• Update rosters and transfer records as changes occur.
• Maintain accurate employee profiles in NOWSTA.
• Record approved pay rate changes with effective dates.
• Document employee training completions in the system.
• Calculate labor transfers based on hours and rates.
• Keep transfer tracking documents updated and complete transfers for submission.
• Maintain organized staffing records and spreadsheets.
• Coordinate with Staffing, HR, Payroll, and Operations to resolve discrepancies.
• Handle confidential employee information professionally and meet deadlines.

Connaissances

Strong organizational skills

Excellent written and verbal comms

Ability to manage multiple priorities

Flexibility to work evenings weekends

Outils

Microsoft Office (Outlook, Excel)

NOWSTA or similar scheduling system

Description du poste

The Role at a Glance

The Staffing Administrator supports daily staffing operations by managing employee communications, maintaining personnel records and systems, coordinating event rosters, documenting corrective actions, and processing labor transfers. This role requires strong organization, accuracy, confidentiality, and timely communication with managers and internal departments.

What you’ll be doing:

• Handle employee call-outs received through the staffing hotline, document the information, and notify the appropriate managers and team members.
• Monitor and manage the AK Staffing inbox, filing emails and forwarding inquiries or updates to the appropriate individuals.
• Prepare and distribute staffing rosters to managers and event captains at least 48 hours before each event.
• Update and redistribute rosters promptly when call-outs or other staffing changes occur.
• Maintain accurate employee profiles and information within NOWSTA.
• Enter approved pay rate changes promptly, including applicable effective dates.
• Ensure employee training completions are accurately documented in the system.
• Calculate labor transfers based on applicable hours, employee rates, and established procedures.
• Update the transfer tracking document, follow up on missing information, and ensure completed transfers are ready for submission.
• Maintain organized staffing records, spreadsheets, and tracking documents.
• Coordinate with Staffing, Human Resources, Payroll, and Operations to resolve discrepancies and support daily departmental needs.
• Handle confidential employee information professionally and complete assigned tasks within established deadlines.

What We’re looking for

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• Ability to manage multiple priorities and meet deadlines.
• Previous administrative, staffing, HR, payroll, or hospitality experience preferred.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Experience with NOWSTA or similar scheduling and timekeeping systems is a plus.

Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer

This job description can be revised by management as needed.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City