Account Manager - Events

Core Personnel Staffing Services; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

CoreEvents in Houston is seeking an Account Manager – Events to oversee staffing operations from scheduling through on-site execution. You will be the primary link between clients, recruiters, and event staff to ensure accurate staffing and excellent service.

The ideal candidate has hands-on experience in event staffing or hospitality, strong leadership and problem-solving skills, and the ability to manage multiple events in a fast-paced environment. This role requires local market availability.

Qualifications

• At least 2-3 years of staffing leadership or team coordination experience.
• Previous event staffing experience is required.
• Experience in hospitality, event operations, venue management, or high-volume staffing is highly desirable.
• Strong organizational, communication, and problem-solving skills.
• Ability to coordinate multiple events and manage changing staffing requirements.
• Experience working with recruiters, temporary workers, and on-site teams.
• A proactive, hands-on approach to client service and operational execution.
• Familiarity with staffing systems, scheduling tools, and workforce dashboards is a plus.

Responsibilities

• Staffing Coordination: Partner with recruiters to ensure events are adequately staffed and schedules are completed accurately and on time.
• Client Relationship Management: Maintain regular communication with clients, monitor satisfaction, and promptly resolve service issues.
• Event Operations: Monitor staffing levels before events and conduct site visits to support successful execution.
• Team Leadership: Coordinate recruiters and identify reliable on-site working leads to manage check-ins, staff assignments, and check-outs.
• Workforce Readiness: Ensure temporary staff understand their responsibilities, venue requirements, and applicable safety procedures.
• Performance Monitoring: Track attendance, fill rates, no-shows, and staffing gaps, taking proactive action to maintain service levels.
• Process Improvement: Identify opportunities to improve sourcing, scheduling, event execution, and the overall client experience.

Skills

Staffing leadership

Event staffing experience

Hospitality / event operations

Organizational skills

Communication skills

Problem-solving

Coordinate multiple events

Job description

CoreEvents provides staffing solutions for events, venues, hospitality, and other service-driven environments. We help our clients deliver successful events by providing reliable, well-prepared staffing teams and consistent on-site support.

About the Role

We are seeking a hands-on, organized, and client-focused Account Manager – Events to oversee event staffing operations from scheduling and workforce coordination through on-site execution.

In this role, you will serve as the key link between clients, recruiters, and event staff, ensuring every event is properly staffed, workers understand their assignments, and clients receive excellent service.

The ideal candidate has experience in event staffing or hospitality, strong leadership and problem-solving skills, and the ability to manage multiple events in a fast-paced environment.

Key Responsibilities

• Staffing Coordination: Partner with recruiters to ensure events are adequately staffed and schedules are completed accurately and on time.
• Client Relationship Management: Maintain regular communication with clients, monitor satisfaction, and promptly resolve service issues.
• Event Operations: Monitor staffing levels before events and conduct site visits to support successful execution.
• Team Leadership: Coordinate recruiters and identify reliable on-site working leads to manage check-ins, staff assignments, and check-outs.
• Workforce Readiness: Ensure temporary staff understand their responsibilities, venue requirements, and applicable safety procedures.
• Performance Monitoring: Track attendance, fill rates, no-shows, and staffing gaps, taking proactive action to maintain service levels.
• Process Improvement: Identify opportunities to improve sourcing, scheduling, event execution, and the overall client experience.

Qualifications

• At least 2-3 years of staffing leadership or team coordination experience.
• Previous event staffing experience is required.
• Experience in hospitality, event operations, venue management, or high-volume staffing is highly desirable.
• Strong organizational, communication, and problem-solving skills.
• Ability to coordinate multiple events and manage changing staffing requirements.
• Experience working with recruiters, temporary workers, and on-site teams.
• A proactive, hands-on approach to client service and operational execution.
• Familiarity with staffing systems, scheduling tools, and workforce dashboards is a plus.

These are location-specific opportunities, and candidates should be able to work locally in their respective markets.

CoreEvents is an equal opportunity employer.