Staffing & Resource Delivery Lead

BlackLine; United States; Hybrid; USD 98.000 - 123.000; Vollzeit

Zusammenfassung

BlackLine is seeking an operational leader to manage project staffing and consultant allocation within our Resource Management Center (RMC). You will lead a team of implementation consultants to optimize billable utilization and ensure seamless delivery across client engagements.

You will own the staffing lifecycle, data governance in Salesforce Certinia, and collaborate with Portfolio Leaders to align talent with project scope and milestones.

Qualifikationen

• 5+ years in professional services operations, resource management, or project staffing.
• 3–5+ years in a direct people management/leadership role preferred.
• Hands-on proficiency with Salesforce Certinia is required.
• Understanding of enterprise SaaS delivery models and finance workflows is a plus.
• Strong problem solving and cross-functional collaboration skills.

Aufgaben

• Lead, mentor, and develop a team of implementation consultants.
• Direct full allocation lifecycle from request intake to booking and resolve scheduling bottlenecks.
• Own data integrity in Salesforce Certinia for allocations, bench visibility, and forecasts.
• Partner with Portfolio Leaders and Engagement Managers to align talent with projects.
• Monitor and present metrics on consultant utilization and forecast variance.
• Continuously refine resource request workflows and governance.

Kenntnisse

People leadership

Staffing

Operational excellence

Analytical problem solving

Communication

Ausbildung

Bachelor’s degree

Tools

Salesforce Certinia

Jobbeschreibung

BlackLine is seeking an operational leader to manage project staffing and consultant allocation within our Resource Management Center (RMC). You will lead a team of implementation consultants to optimize billable utilization and ensure seamless delivery across client engagements.

You will own the staffing lifecycle, data governance in Salesforce Certinia, and collaborate with Portfolio Leaders to align talent with project scope and milestones.