Staffing Operations & Onboarding Specialist

University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

UT Southwestern Medical Center in Dallas, TX, is seeking an experienced workforce operations professional to support workforce planning, recruitment, onboarding, and employee lifecycle management for Guest & Patient Services across multiple hospital, clinic, and ambulatory locations.

You will serve as a liaison between department leadership, Human Resources, Talent Acquisition, Payroll, and stakeholders to optimize staffing, onboarding experiences, and operational readiness in a high-demand

Qualifications

• Bachelor's Degree in Business Administration, Human Resources, Healthcare Administration, Public Administration, or related field.
• 3 years of experience in healthcare operations, workforce administration, staffing coordination, human resources, patient services, or related field.
• Experience coordinating recruitment, onboarding, scheduling, workforce planning, or employee administration activities.

Responsibilities

• Maintains partnership with HR, Talent Acquisition, Compensation, and Position Control to support staffing needs.
• Monitors vacancies, turnover trends, and staffing metrics to ensure optimal coverage.
• Coordinates recruitment activities for Guest & Patient Services roles.
• Assists leadership with workforce planning, succession planning, and organizational staffing strategies.
• Tracks requisition status and identifies barriers impacting hiring timelines.
• Manages position control requests and organizational chart updates.
• Maintains workforce reports, vacancy tracking tools, and headcount data.
• Assists with staffing projections and budgeted position monitoring.

Skills

Workforce planning

Recruitment

Onboarding

Employee lifecycle administration

Staffing coordination

Data reporting

Education

Bachelor's degree in Business Administration, Human Resources, Healthcare Administration, Public Administration, or related field

Tools

PeopleSoft

Kronos/UKG

Position Control

Recruitment systems

Workforce analytics

Job description

UT Southwestern Medical Center in Dallas, TX, is seeking an experienced workforce operations professional to support workforce planning, recruitment, onboarding, and employee lifecycle management for Guest & Patient Services across multiple hospital, clinic, and ambulatory locations.

You will serve as a liaison between department leadership, Human Resources, Talent Acquisition, Payroll, and stakeholders to optimize staffing, onboarding experiences, and operational readiness in a high-demand