Staffing Operations Lead: Recruiting Performance & Team Coach

Confidential; Warrendale (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Confidential in Warrendale, PA is seeking a Relationship Manager – Staffing to lead recruiting operations and elevate team performance. You will direct recruiters, manage job orders, workloads, and priorities, and ensure candidate submissions meet client needs.

The role emphasizes building stronger sourcing and screening processes, tracking metrics such as submissions, interviews, placements, and fill rates, and coordinating with Account Managers to meet hiring goals.

Qualifications

• 3–5+ years of staffing agency experience required.
• Experience leading recruiters or managing recruiting operations.
• Knowledge of contract, contract-to-hire, and direct-hire staffing.
• Strong understanding of recruiting workflows and performance metrics.

Responsibilities

• Lead, coach, and monitor recruiters’ daily performance.
• Manage job orders, recruiter workloads, and recruiting priorities.
• Review candidate submissions to ensure quality and job fit.
• Track recruiting metrics, including submissions, interviews, placements, and fill rates.
• Improve sourcing, screening, and submission processes.
• Coordinate with Account Managers and client hiring teams to meet hiring needs.

Skills

Leadership

Recruiting operations

Team management

Performance metrics

Staffing industry knowledge

Job description

Confidential in Warrendale, PA is seeking a Relationship Manager – Staffing to lead recruiting operations and elevate team performance. You will direct recruiters, manage job orders, workloads, and priorities, and ensure candidate submissions meet client needs.

The role emphasizes building stronger sourcing and screening processes, tracking metrics such as submissions, interviews, placements, and fill rates, and coordinating with Account Managers to meet hiring goals.