Staffing Coordinator

Dignity Home Care, Inc; New York (NY); On-site; USD 87,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO), sick time, and/or

myFlexPay offered to get paid within

Tuition Reimbursement

Job summary

Sunrise Senior Living in New York is seeking a Staffing Coordinator to manage client intake, staff scheduling, and payroll coordination, ensuring safe, compliant, and high-quality home care services.

You will partner with the Executive Director and Clinical Manager to align staffing with resident needs while maintaining regulatory and operational standards. This role requires on-site coordination, strong communication, and attention to detail.

Qualifications

• Experience in staffing coordination and scheduling.
• Knowledge of scheduling software and timekeeping processes.
• Understanding of payroll coordination and regulatory requirements.
• Familiarity with state/provincial staffing regulations and documentation.

Responsibilities

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements
• Ensure shifts are staffed within required timeframes and minimize schedule gaps
• Monitor timekeeping accuracy, approve hours and track overtime trends
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events
• Maintain compliance with state/province staffing regulations and document retention policies
• Provide on-call coverage support and coordinate emergency shift replacements
• Track attendance metrics and address performance trends with leadership

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. The Staffing Coordinator supports agency operations by managing client intake, staff scheduling and payroll coordination to ensure safe, compliant and high-quality home care services. This role partners closely with the Executive Director and Clinical Manager to align staffing with client needs while maintaining regulatory and operational standards.

What You’ll Do:

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements
• Ensure shifts are staffed within required timeframes and minimize schedule gaps
• Monitor timekeeping accuracy, approve hours and track overtime trends
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events
• Maintain compliance with state/province staffing regulations and document retention policies
• Provide on-call coverage support and coordinate emergency shift replacements
• Track attendance metrics and address performance trends with leadership

Staffing Coordinator – Ensure Reliable Care Through Effective Scheduling and Client Support

Staffing Coordinator | Scheduling | Home Care | Healthcare Administration | Workforce Scheduling | Customer Service

Pay Range: 87,048.00 - 116,168.00

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

Some benefits have eligibility requirements.

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.