Staff Technical Writer (Remote, AI-Driven Docs)

Content Creators; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content across audiences, adapting quickly as priorities evolve.

You’ll apply AI-assisted workflows throughout the content lifecycle, from research and drafting to validation and maintenance, and help the team improve at using AI tools effectively in daily tasks.

Qualifications

• Experience writing or documenting enterprise or developer-facing software with samples.
• Hands-on experience using AI tools in writing workflows and evaluating outputs.
• Experience with docs-as-code: Git, GitHub, Markdown, and common IDEs.
• Comfort in technical environments: run, troubleshoot software, verify content.
• Experience collaborating with engineers and product managers.
• Experience working remotely and asynchronously on distributed teams.

Responsibilities

• Plan, write, and maintain documentation and learning content for Grafana observability products.
• Leverage AI tools to improve drafting, structure, validation, and consistency.
• Contribute to AI workflow improvements and content automation efforts.
• Collaborate with engineers, PMs, and stakeholders to turn complex details into clear content.
• Test what you document by running the software and checking UX gaps.
• Use analytics and user feedback to identify content gaps and prioritize work.
• Improve information architecture, voice, and consistency across docs for AI-driven search.
• Manage multiple projects and communicate plans as priorities shift.
• Mentor teammates to raise overall team quality.

Skills

Technical writing

AI in writing

Docs-as-code

Git / GitHub

Markdown

Containers / Kubernetes

Tools

Git

GitHub

Markdown

IDEs

Kubernetes

Job description

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content across audiences, adapting quickly as priorities evolve.

You’ll apply AI-assisted workflows throughout the content lifecycle, from research and drafting to validation and maintenance, and help the team improve at using AI tools effectively in daily tasks.