Staff Technical Writer - AI-Driven Docs (Remote)

Grafanalabs; United States; Remote; USD 108,000 - 129,000; Full time

Benefits offered by this job

Equity

Bonus (if applicable)

Remote-first

Job summary

Grafana Labs is seeking a Staff Technical Writer for a fully remote, globally distributed team. You will craft documentation and learning content for Grafana’s observability products, collaborating with engineers, product managers, and the writing team to ensure accuracy and clarity.

You will leverage AI-assisted workflows, maintain docs-as-code practices, and contribute to information architecture and content strategy while mentoring teammates.

Qualifications

• Experience writing or documenting enterprise or developer-facing software.
• Hands-on experience using AI tools and models in writing workflow and ability to explain evaluation of outputs.
• Experience with docs-as-code: Git, GitHub PRs, Markdown, and IDEs.
• Comfort working in technical environments; capable of setting up, running, and troubleshooting software to verify content.
• Experience collaborating with engineers and product managers to obtain accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

Responsibilities

• Plan, research, write, and maintain docs and learning content that supports adoption and long-term product mastery.
• Apply AI tools to draft, structure, validate, and keep content current while ensuring accuracy.
• Contribute to AI workflows and help improve automation of content creation and maintenance.
• Partner with engineers, PMs, and stakeholders to capture requirements and translate complex tech details into clear content.
• Test documentation by running the software and flagging usability gaps or UX issues.
• Use analytics and user feedback to identify gaps, prioritize work, and measure impact.

Skills

Technical writing

AI-assisted writing

Docs-as-code

Remote collaboration

Observability domain

Tools

Git

Markdown

GitHub

Job description

Grafana Labs is seeking a Staff Technical Writer for a fully remote, globally distributed team. You will craft documentation and learning content for Grafana’s observability products, collaborating with engineers, product managers, and the writing team to ensure accuracy and clarity.

You will leverage AI-assisted workflows, maintain docs-as-code practices, and contribute to information architecture and content strategy while mentoring teammates.