Senior Technical Writer - AI-Powered Documentation (Remote)

Grafana; United States; Remote; USD 110,000 - 165,000; Full time

Benefits offered by this job

100% Remote, Global Culture

30 days annual leave

Grafana Shutdown Days

Job summary

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, product managers, and the writing team to produce content for diverse audiences and evolving products.

You’ll apply AI-assisted workflows throughout research, drafting, review, and maintenance, while ensuring accuracy and clarity across docs and learning materials. This is a 100% remote role with global teams.

Qualifications

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands‑on experience using AI tools and models in your writing workflow, and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

Responsibilities

• Plan, write, and maintain documentation and learning content that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality, applying human judgment to AI output.
• Contribute to the team’s AI workflows and improve how we create and maintain content as tools evolve.
• Partner with engineers, PMs, and stakeholders to turn complex technical detail into clear content.
• Test what you document by running the software and flag UX gaps you find.
• Use analytics and user feedback to identify content gaps and prioritize work.

Skills

Technical writing

AI in writing

Docs-as-code

Remote collaboration

Engineering collaboration

Tools

Git & GitHub

Markdown

IDEs

Kubernetes

Job description

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, product managers, and the writing team to produce content for diverse audiences and evolving products.

You’ll apply AI-assisted workflows throughout research, drafting, review, and maintenance, while ensuring accuracy and clarity across docs and learning materials. This is a 100% remote role with global teams.