Staff Technical Writer — AI-Driven Observability Docs (Remote)

Grafana; United States; Remote; USD 124,000 - 149,000; Full time

Job summary

Grafana Labs seeks a Staff Technical Writer to create documentation and learning content for Grafana’s observability products, collaborating with engineers, product managers, and the Grafana writing team. You will craft clear content for a range of audiences and learn new technical domains quickly.

AI-assisted workflows will be used to draft, structure, and validate content, ensuring accuracy and consistency. This role supports a remote, global team and emphasizes quality and impact.

Qualifications

• Experience writing or documenting enterprise or developer-facing software with samples.
• Hands-on experience using AI tools in writing workflows and ability to evaluate outputs.
• Experience with docs-as-code: Git, GitHub PRs, Markdown, IDEs.
• Comfort working in technical environments and ability to verify software via command line/containers/Kubernetes.
• Experience collaborating with engineers and product managers to obtain accurate technical info.
• Experience working remotely and asynchronously on a distributed team.

Responsibilities

• Plan, research, write, and maintain documentation and learning content for Grafana products.
• Use AI tools to draft, structure, validate, ensure consistency, and keep content current.
• Contribute to AI workflows and automate content creation and maintenance.
• Partner with engineers, PMs, and stakeholders to translate complex technical detail into clear content.
• Test what you document by running software and identifying gaps.
• Use product analytics and feedback to prioritize work and demonstrate impact.

Skills

Enterprise writing

AI in writing

Docs-as-code

CLI / Git / Markdown

Tech troubleshooting

Remote collaboration

Tools

Git

GitHub

Markdown

Containers

Kubernetes

Job description

Grafana Labs seeks a Staff Technical Writer to create documentation and learning content for Grafana’s observability products, collaborating with engineers, product managers, and the Grafana writing team. You will craft clear content for a range of audiences and learn new technical domains quickly.

AI-assisted workflows will be used to draft, structure, and validate content, ensuring accuracy and consistency. This role supports a remote, global team and emphasizes quality and impact.