Staff Technical Writer — Remote AI Documentation

Grafanalabs; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Grafana Labs is seeking a Staff Technical Writer to craft documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, PMs, and the writing team to support users from newcomers to power users.

AI-assisted workflows will be a core part of the role, helping shape fast, accurate content across a growing suite of tools. You’ll confirm technical accuracy, test procedures, and mentor teammates while advancing information architecture and searchability for

Qualifications

• Experience writing or documenting enterprise or developer-facing software, with samples.

Responsibilities

• Plan, write, and maintain documentation and learning content for Grafana observability products.
• Use AI tools to draft, organize, validate, and keep content current; apply human judgment for accuracy.
• Contribute to AI workflows and tooling, improving content creation processes.
• Collaborate with engineers and product managers to convert complex technical detail into clear content.
• Test documented procedures by running software and identifying gaps in UX or docs.
• Leverage product analytics and user feedback to prioritize work and demonstrate impact.
• Work with the docs manager and writers to improve information architecture and consistency.
• Manage multiple projects with clear communication when plans change.
• Mentor teammates and share best practices for quality.

Skills

Technical writing

AI-assisted workflows

Docs-as-code

Kubernetes

Remote collaboration

Tools

Git / GitHub

Markdown

CLI / terminal

Job description

Grafana Labs is seeking a Staff Technical Writer to craft documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, PMs, and the writing team to support users from newcomers to power users.

AI-assisted workflows will be a core part of the role, helping shape fast, accurate content across a growing suite of tools. You’ll confirm technical accuracy, test procedures, and mentor teammates while advancing information architecture and searchability for