Staff Technical Writer — AI-Driven Documentation

Grafanalabs; United States; Remote; USD 69,000 - 83,000; Full time

Job summary

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, PMs, and the Grafana writing team to produce clear, accurate content for users from newcomers to seasoned practitioners, and you’ll adapt quickly as product priorities evolve.

You’ll work with AI-assisted workflows across the content lifecycle, from research through review and maintenance.

Qualifications

• Experience writing enterprise or developer‑facing software with samples.
• Hands‑on experience using AI tools in writing workflows and the ability to evaluate outputs.
• Experience with docs-as-code: Git, GitHub PRs, Markdown, and IDEs.
• Comfort writing in technical environments; capable of verifying software via CLI, containers, and Kubernetes.
• Experience collaborating with engineers and product managers to capture accurate technical information.
• Experience working remotely on distributed teams.

Responsibilities

• Plan, research, write, and maintain documentation and learning content for Grafana observability products.
• Use AI workflows to improve speed and quality while ensuring accuracy.
• Contribute to AI workflows and tooling improvements.
• Collaborate with engineers and PMs to translate requirements into clear content.
• Test documentation by running software and validating procedures.
• Leverage docs analytics and user feedback to identify gaps and priorities.
• Support information architecture and voice consistency across docs, including AI-driven search.
• Manage multiple projects and mentor teammates.

Skills

Technical writing

AI tools

Docs-as-code

Remote collaboration

Tools

GitHub

Markdown

Command line

Kubernetes

Containers

Job description

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, PMs, and the Grafana writing team to produce clear, accurate content for users from newcomers to seasoned practitioners, and you’ll adapt quickly as product priorities evolve.

You’ll work with AI-assisted workflows across the content lifecycle, from research through review and maintenance.