Staff Technical Writer — AI-Driven Observability Docs

Grafanalabs; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity

Bonus (if applicable)

Other benefits listed here

Job summary

Grafana Labs seeks a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll work with engineers, product managers, and the writing team to produce content for users from beginners to experts.

You’ll apply AI-assisted workflows, test software, and help improve information architecture, voice, and findability across docs. This is a fully remote role on a distributed team.

Qualifications

• Experience writing or documenting enterprise or developer-facing software, with samples.
• Hands-on experience using AI tools in your writing workflow and ability to explain evaluation.
• Experience with docs-as-code: Git, GitHub PRs, Markdown, and IDEs.
• Comfort working in technical environments; able to set up, run, and troubleshoot software.
• Experience collaborating with engineers and product managers.
• Experience working remotely on a distributed team.

Responsibilities

• Plan, research, write, and maintain documentation and learning content that supports adoption and long-term product mastery.
• Use AI tools and workflows to draft, structure, validate, and keep content current, with human verification.
• Contribute to the team’s AI workflows and improve content creation and maintenance as tools evolve.
• Partner with engineers, PMs, and stakeholders to turn complex technical detail into clear content.
• Test what you document by running the software and flag UX gaps and issues.
• Use product analytics and user feedback to prioritize work and show impact.
• Collaborate with the docs manager and writers to improve information architecture and consistency.
• Manage multiple projects with clear communication when plans change.
• Mentor teammates and share best practices to raise quality.

Skills

Enterprise writing

AI writing tools

Docs-as-code

Technical proficiency

Collaborate with teams

Remote collaboration

Tools

Git

GitHub

Markdown

IDEs

Job description

Grafana Labs seeks a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll work with engineers, product managers, and the writing team to produce content for users from beginners to experts.

You’ll apply AI-assisted workflows, test software, and help improve information architecture, voice, and findability across docs. This is a fully remote role on a distributed team.