Staff Technical Writer (Remote) - AI-Powered Dev Docs

Grafanalabs; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Equity

Bonus

Job summary

Grafana Labs is seeking a Staff Technical Writer to craft documentation and learning content for Grafana observability products. You will collaborate with engineers, product managers, and the writing team to create material for diverse audiences, from new users to experts, while adapting to evolving priorities.

You will leverage AI-enabled workflows, ensure accuracy, and contribute to information architecture and content strategy.

Qualifications

• Experience writing or documenting enterprise or developer-facing software with samples.
• Hands-on experience using AI tools in writing workflows and ability to explain results.
• Experience with docs-as-code: Git CLI, GitHub PRs, Markdown, IDEs.
• Comfort in technical environments: command line, containers, or Kubernetes.
• Experience collaborating with engineers & product managers for accurate info.
• Experience working remotely and asynchronously on distributed teams.

Responsibilities

• Plan, research, write, and maintain docs and learning content for Grafana products.
• Use AI tools to accelerate drafting, structuring, validation, and consistency checks.
• Contribute to AI workflows and automation in content creation.
• Partner with engineers and PMs to capture requirements and convert technical detail into clear content.
• Test the documented procedures by running the software and flag UX gaps.
• Use data and feedback to identify gaps and measure impact of content.
• Improve information architecture and voice across docs for AI-driven search.
• Manage multiple projects with clear prioritization and communication.
• Mentor teammates to raise content quality and practices.

Skills

Technical writing

AI in writing

Docs-as-code

Remote collaboration

Editing & proofreading

Tools

Git

GitHub

Markdown

IDEs

Job description

Grafana Labs is seeking a Staff Technical Writer to craft documentation and learning content for Grafana observability products. You will collaborate with engineers, product managers, and the writing team to create material for diverse audiences, from new users to experts, while adapting to evolving priorities.

You will leverage AI-enabled workflows, ensure accuracy, and contribute to information architecture and content strategy.