Staff Solutions Engineer, MSSP Partnerships & Enablement

sentinellabs; United States; Remote; USD 224,000 - 308,000; Full time

Benefits offered by this job

Equity and stock purchase plan

Flexible time off

Paid holidays and sick time

Parental and grandparent leave

Medical, dental, and vision coverage

Retirement plan with company match

Wellness and home-office support

Job summary

Sentinellabs is seeking a staff-level Solutions Engineer to lead technical enablement for MSSP partners across North America. You will blend partner strategy, technical sales, architecture guidance, demonstrations, and training while coordinating with product and field teams.

The role requires up to 50% travel and deep experience in partner engagement, performance metrics, and enabling sales opportunities. You will shape joint offerings, drive messaging, and manage escalations with customers and

Qualifications

• At least 15 years of field experience with 8+ years in sales engineering, solutions architecture, or professional services.
• Strong ability to explain complex security capabilities and address partner roadblocks.
• Experience supporting technical sales, partner enablement, and customer-facing engagements.

Responsibilities

• Help current and prospective partners understand solution capabilities, resolve technical obstacles, and build internal technical champions.
• Work with the managed-partner team to identify and qualify partnership opportunities, assess objections, and help scale partner sales.
• Support partners through the customer journey with demonstrations, hands‑on evaluations or proofs of value, technical training, and pre‑ and post‑sales assistance.
• Plan partner go-to-market initiatives and help shape joint technical offerings and services.
• Own partner technical relationships, coordinate internal technical support, and keep partner‑facing messaging and follow-up aligned.
• Share partner and customer feedback with product teams and help manage escalations.

Skills

Sales engineering experience

Technical communication

Partner enablement

Customer-facing engagements

Job description

Sentinellabs is seeking a staff-level Solutions Engineer to lead technical enablement for MSSP partners across North America. You will blend partner strategy, technical sales, architecture guidance, demonstrations, and training while coordinating with product and field teams.

The role requires up to 50% travel and deep experience in partner engagement, performance metrics, and enabling sales opportunities. You will shape joint offerings, drive messaging, and manage escalations with customers and