Staff Performance & Talent Manager

EmployBridge; Portland (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

EmployBridge is hiring a Staff Performance Manager to oversee day-to-day personnel supervision, ensure timely, accurate delivery of goods and services, and enhance client satisfaction.

You will coach, conduct performance reviews, and manage onboarding, attendance, and payroll processes while partnering with client leadership to forecast staffing needs and optimize workforce productivity.

Qualifications

• High school diploma or equivalent with related experience preferred.
• Experience in a customer service role handling multi-level client communication.
• HR data management and reporting experience is a plus.

Responsibilities

• Manages candidate inventory by recruiting, screening, interviewing daily.
• Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work.
• Audits onboarding requirements and confirms new hire start requirements are met.
• Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions.
• Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs.
• Manages daily attendance reports, headcount reports.
• May process weekly payroll and maintain timeclock database.
• Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency.
• Handles worker's comp claims and documents unemployment.
• Develops and maintains rapport with management and supervisors to maintain consistencies in all departments.
• The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their leader.
• Initiates and completes client relationship mapping as needed.
• Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software).
• Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations.
• Conducts employee performance reviews and assigns and ends associate assignments.

Skills

Customer service

HR data management

Team leadership

Process-oriented

Professional communication

Problem solving

Change management

Stakeholder management

Education

High school diploma or equivalent

Tools

CRM

Power BI

Time/attendance software

Job description

EmployBridge is hiring a Staff Performance Manager to oversee day-to-day personnel supervision, ensure timely, accurate delivery of goods and services, and enhance client satisfaction.

You will coach, conduct performance reviews, and manage onboarding, attendance, and payroll processes while partnering with client leadership to forecast staffing needs and optimize workforce productivity.