Seasonal Workforce Performance Lead

EmployBridge, LLC; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid holidays

Volunteer time

Employee discounts

Wireless discounts

Optional extra coverages

Job summary

EmployBridge, LLC is seeking a Staff Performance Coordinator for a four-month contract to support peak demand. You will manage client and associate relationships, ensure service levels, and drive process improvements in a fast-paced environment.

You will handle onboarding, payroll/timekeeping, reporting via CRM and Power BI, and participate in client meetings to address workforce issues and safety programs.

Qualifications

• High school diploma or 6 months related experience.
• Prior experience in a logistics or manufacturing setting is preferred.
• Strong customer service and client communication abilities.

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educates client on guidelines and sets expectations for the handling of any employee issues.
• Ensures all employee issues are handled appropriately and in a timely fashion.
• Coordinates resolution of the all-workforce issues with vendors and client partners and understands risk areas for all parties.
• Delivers client customized new hire orientations.
• Collects and reviews all required work related onboarding documents for each employee prior to start.
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software).
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Processes payroll and tracks attendance, wage, and hour compliance

Skills

Logistics experience

Customer service

Data management

HR experience

Process oriented

Teamwork

Communication

Education

High school diploma

Tools

CRM software

Power BI

Job description

EmployBridge, LLC is seeking a Staff Performance Coordinator for a four-month contract to support peak demand. You will manage client and associate relationships, ensure service levels, and drive process improvements in a fast-paced environment.

You will handle onboarding, payroll/timekeeping, reporting via CRM and Power BI, and participate in client meetings to address workforce issues and safety programs.