Staff Internet Ingress & Edge Engineer (Remote)

EY; Orlando (FL); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work environment

Total Rewards package with medical/det

Paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies.

The role involves monitoring, troubleshooting, application onboarding, configuration changes, maintenance, and lifecycle activities, following runbooks and escalation paths to build greater platform ownership over time.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, L4/L7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex issues.
• Participate in incident response, problem investigation, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related components.
• Assist with listeners, target groups, health checks, certificates, and traffic policies.
• Execute approved configuration changes under change controls.
• Support upgrades, maintenance, and lifecycle activities.
• Identify configuration drift or platform issues and coordinate remediation.

Skills

Networking basics

Cloud platforms (AWS/Azure)

DNS/SSL/TLS understanding

Incident response

Documentation

Education

Associate's or Bachelor's degree in IT/CS/Engineering

2+ years in networking/cloud ops

Tools

Terraform

Git

Load balancers / ingress platforms

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies.

The role involves monitoring, troubleshooting, application onboarding, configuration changes, maintenance, and lifecycle activities, following runbooks and escalation paths to build greater platform ownership over time.