Staff Internet Ingress & Edge Engineer

EY; Southfield (MI); Hybrid; USD 83,000 - 146,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) plan

Paid time off

Job summary

EY is seeking an Internet Ingress & Edge Engineer at the staff level to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies.

The role involves monitoring, troubleshooting, onboarding, configuration changes, maintenance, documentation, incident response, and lifecycle activities, following runbooks and established standards to build platform ownership over time.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, alerts, capacity, and performance.
• Triage application connectivity, load balancing, DNS, certificates, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex issues.
• Participate in incident response, problem investigation, and on-call support.
• Maintain accurate ticket updates and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related components.
• Assist with configuration changes, health checks, and lifecycle activities.
• Onboard applications, manage DNS, certificates, and traffic management.
• Coordinate with teams to resolve information gaps and document changes.

Skills

Networking

Cloud operations

Load balancing

Application delivery

Infrastructure support

DNS

TLS/SSL

Terraform

Git

Education

Associate's or Bachelor's degree in IT/CS/Engineering

Tools

AWS ALB/NLB

AVI Load Balancer

Azure Ingress

Terraform

Git

Job description

EY is seeking an Internet Ingress & Edge Engineer at the staff level to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies.

The role involves monitoring, troubleshooting, onboarding, configuration changes, maintenance, documentation, incident response, and lifecycle activities, following runbooks and established standards to build platform ownership over time.