Staff Internet Ingress & Edge Engineer

EY; Portland (OR); Hybrid; USD 83,000 - 136,000; Full time

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise delivery and ingress operations across AWS, AVI, Azure, DNS, certificates, routing, and edge security. The role emphasizes monitoring, onboarding, and lifecycle activities while following established runbooks and change controls.

You will work with cross-functional teams to implement configurations, automation, and documentation, building deeper platform ownership over time in a hybrid work model.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Coordinate with teams to onboard applications, domains, and services.
• Identify configuration drift and coordinate remediation with senior engineers.

Skills

Networking fundamentals

Cloud operations

Load balancing

Application delivery

Troubleshooting

Change controls

Documentation

Team collaboration

Education

Associate's or bachelor's degree

Tools

AWS ALB/NLB

AVI/NSX Advanced Load Balancer

Azure Application Gateway

Azure Front Door

Terraform

Git

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise delivery and ingress operations across AWS, AVI, Azure, DNS, certificates, routing, and edge security. The role emphasizes monitoring, onboarding, and lifecycle activities while following established runbooks and change controls.

You will work with cross-functional teams to implement configurations, automation, and documentation, building deeper platform ownership over time in a hybrid work model.