Staff Internet Ingress & Edge Engineer

EY; Westlake Village (CA); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package with medical/dex

Flexible vacation policy

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. This role emphasizes hands-on operational engineering with a defined development path.

You will work with multiple teams to monitor, troubleshoot, and optimize connectivity, security, and performance while following established runbooks and change controls.

Qualifications

• Associate’s or bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related role.
• Knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity using documented processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and performance.
• Triage application connectivity, load balancing, DNS, certificates, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate health, and escalate complex issues.
• Participate in incident response, maintenance, and on-call support.
• Maintain accurate ticket updates, technical notes, and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related components.
• Assist with listeners, target groups, health checks, certificates, and failover configurations.
• Execute approved configuration changes under change controls; validate outcomes.
• Identify drift or platform issues and coordinate remediation with senior engineers.
• Assist with onboarding, offboarding, migration, and release activities for applications and services.
• Gather DNS, certificate, routing, load balancing, and dependency requirements; update records and docs.
• Coordinate with owners to resolve missing information and issues.

Skills

Networking

Cloud operations

Load balancing

Communication

Teamwork

Attention to detail

Problem solving

Education

Bachelor’s degree in IT/CS/Engineering/Cybersecurity

Tools

Terraform

Git

APIs

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. This role emphasizes hands-on operational engineering with a defined development path.

You will work with multiple teams to monitor, troubleshoot, and optimize connectivity, security, and performance while following established runbooks and change controls.