Staff Internet Ingress & Edge Engineer

EY; Memphis (TN); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies. You will monitor, troubleshoot, onboard applications, perform configuration changes, and maintain runbooks andDocumentation, following established standards.

The role offers a defined development path as a hands-on operational engineer.

Qualifications

• Associate's or bachelor's degree in IT/CS/Engineering/Cybersecurity or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalation complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.

Skills

TCP/IP

DNS

HTTP/HTTPS

SSL/TLS

Routing

Load balancing

Incident response

Terraform

Git

Scripting

High availability

Change control

Education

Associate's or Bachelor's degree in IT/CS/Engineering/Cybersecurity

Tools

Terraform

Git

APIs

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies. You will monitor, troubleshoot, onboard applications, perform configuration changes, and maintain runbooks andDocumentation, following established standards.

The role offers a defined development path as a hands-on operational engineer.