Staff Internet Ingress & Edge Engineer

Ernst & Young Oman; Las Vegas (NV); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package includes medical

401(k) plans

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. This hands-on role follows established runbooks and change controls, building depth toward greater platform ownership.

The position emphasizes monitoring, incident response, documentation, and collaboration with multiple teams to ensure reliable service delivery and continuous improvement. Hybrid work is offered.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalates complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Assist with onboarding, offboarding, migration, and release activities for applications, URLs, domains, APIs, and services.
• Gather and validate DNS, certificate, routing, load balancing, dependency, monitoring, and support requirements.
• Support configuration, testing, rollback preparation, and post-change validation.

Skills

TCP/IP

DNS

HTTP/HTTPS

SSL/TLS

Routing

High-availability

Change controls

Communication

Education

Information Technology degree

Tools

Terraform

Git

APIs

Scripting

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. This hands-on role follows established runbooks and change controls, building depth toward greater platform ownership.

The position emphasizes monitoring, incident response, documentation, and collaboration with multiple teams to ensure reliable service delivery and continuous improvement. Hybrid work is offered.