Staff Internet Ingress & Edge Engineer (Cloud Networking)

EY; Milwaukee (WI); Hybrid; USD 83,000 - 146,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Job summary

EY seeks a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. This hands-on role develops platform ownership with a defined development path and collaboration with cross-functional teams.

You will work in a hybrid model, handling monitoring, onboarding, configuration changes, and lifecycle activities while following runbooks and established standards.

Qualifications

• Associate's or bachelor’s degree in IT, CS, engineering, cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, or related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, and high-availability fundamentals.
• Experience troubleshooting production infra or app connectivity using documented processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Identify configuration drift or platform issues and coordinate remediation with senior engineers.

Skills

Networking

Cloud operations

Load balancing

Application delivery

Infrastructure support

Communication

Teamwork

Problem-solving

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or Cybersecurity

Tools

Terraform

Git

APIs

Scripting

Infrastructure as Code

Job description

EY seeks a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. This hands-on role develops platform ownership with a defined development path and collaboration with cross-functional teams.

You will work in a hybrid model, handling monitoring, onboarding, configuration changes, and lifecycle activities while following runbooks and established standards.