Staff Edge & Ingress Engineer — Cloud Networking

EY; San Diego (CA); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Hybrid work model

Job summary

EY in the United States is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies.

This hands-on role focuses on operational support, monitoring, incident response, change controls, and documentation, with a defined development path and a hybrid in-person/remote work model.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related cloud components.

Skills

Networking

Cloud operations

Load balancing

Application delivery

DNS

Routing

High availability

Teamwork

Communication

Problem solving

Education

Bachelor's degree in IT or related field

Associate's degree acceptable

Tools

AWS ALB/NLB

AVI Load Balancer

Azure Ingress Services

Terraform

Git

Job description

EY in the United States is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies.

This hands-on role focuses on operational support, monitoring, incident response, change controls, and documentation, with a defined development path and a hybrid in-person/remote work model.