Staff Attorney: Client Onboarding & Intake (Flexible)

Berman, Sobin, Gross LLP; Gaithersburg (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

BSG Law is looking for a personable Staff Attorney to serve as the first point of contact for individuals seeking representation in personal injury, workers' compensation, and medical malpractice matters. This Case Onboarding role focuses on guiding prospective and new clients through the early stages of representation with an emphasis on exceptional client service.

The position is client-facing, requiring strong communication, empathy, and attention to detail to ensure a smooth onboarding

Qualifications

• Active Maryland Bar admission.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Exceptional attention to detail in documentation and organization.
• Ability to manage multiple conversations, tasks, and deadlines.

Responsibilities

• Conduct comprehensive consultations with prospective clients regarding personal injury, workers' compensation, and medical malpractice claims.
• Gather facts, assess potential matters, and ensure all necessary information is collected accurately and compassionately.
• Serve as the primary point of contact for prospective and newly retained clients.
• Prepare and distribute retainer agreements and new client documentation.
• Guide clients through the onboarding process and answer questions regarding representation.
• Coordinate medical treatment and schedule appointments with approved healthcare providers when appropriate.
• Enter and maintain detailed information within case management software.
• File initial claims and related documentation.
• Ensure each new client receives a seamless, professional, and supportive experience from day one.
• Collaborate closely with attorneys, case managers, and support staff to ensure smooth case transitions.

Skills

Maryland Bar admission

Verbal communication

Written communication

Interpersonal skills

Customer service

Attention to detail

Multitasking

Job description

BSG Law is looking for a personable Staff Attorney to serve as the first point of contact for individuals seeking representation in personal injury, workers' compensation, and medical malpractice matters. This Case Onboarding role focuses on guiding prospective and new clients through the early stages of representation with an emphasis on exceptional client service.

The position is client-facing, requiring strong communication, empathy, and attention to detail to ensure a smooth onboarding