Staff Attorney - Case Onboarding

Berman Sobin Gross LLP; Gaithersburg (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

BSG Law seeks a personable Staff Attorney to be the first contact for individuals seeking representation in personal injury, workers' compensation, and medical malpractice matters. This role focuses on guiding prospective clients through the early stages of representation, not litigation.

The attorney will connect with people from diverse backgrounds and ensure an outstanding client experience. As a Case Onboarding Staff Attorney, you will conduct comprehensive consultations, gather facts,

Qualifications

• Active Maryland Bar admission required.
• Preferred: DC Bar admission.
• Experience in personal injury, workers' comp, or medical malpractice a plus.

Responsibilities

• Conduct comprehensive consultations with prospective clients in personal injury, workers' comp, and medical malpractice.
• Gather facts, assess potential matters, and collect information accurately and compassionately.
• Serve as primary contact for prospective and newly retained clients.
• Prepare and distribute retainer agreements and new client documents.
• Guide clients through onboarding and answer questions regarding representation.
• Coordinate medical treatment and arrange appointments with providers as appropriate.
• Enter and maintain case information in Neos or other case management software.
• File initial claims and related documentation.
• Collaborate with attorneys, case managers, and staff for smooth transitions.

Skills

Communication skills

Interpersonal skills

Customer service

Attention to detail

Multitasking

Education

Maryland Bar admission

DC Bar preferred

Tools

Neos case management

Job description

BSG Law is seeking a personable, client-focusedStaff Attorneyto serve as the first point of contact for individuals seeking representation in personal injury, workers' compensation, and medical malpractice matters.

This is a unique, highly client-facing position designed for attorneys who genuinely enjoy talking with people, building rapport, and delivering an outstanding client experience. Rather than managing litigation or attending court hearings, this role focuses on guiding prospective and new clients through the critical early stages of representation.

If you're the type of attorney who can easily connect with people from all walks of life and believes exceptional client service is just as important as legal knowledge, we'd love to hear from you.

As a Case Onboarding Staff Attorney, you will:

• Conduct comprehensive consultations with prospective clients regarding personal injury, workers' compensation, and medical malpractice claims
• Gather facts, assess potential matters, and ensure all necessary information is collected accurately and compassionately
• Serve as the primary point of contact for prospective and newly retained clients
• Prepare and distribute retainer agreements and new client documentation
• Guide clients through the onboarding process and answer questions regarding representation
• Coordinate medical treatment and schedule appointments with approved healthcare providers when appropriate
• Enter and maintain detailed information within case management software
• File initial claims and related documentation
• Ensure each new client receives a seamless, professional, and supportive experience from day one
• Collaborate closely with attorneys, case managers, and support staff to ensure smooth case transitions

Qualifications:

• Active Maryland Bar admission
• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Exceptional attention to detail in documentation and organization
• Ability to manage multiple conversations, tasks, and deadlines simultaneously

Preferred Qualifications:

• D.C. Bar admission
• Experience in personal injury, workers' compensation, medical malpractice, or plaintiff-side litigation
• Familiarity with Neos case management software

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance